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ChatGPT simulation of pizza ordering bot with contingency

  • Writer: VC Ramesh
    VC Ramesh
  • Dec 8, 2022
  • 2 min read

Me: Simulate a long multi-turn dialog with a pizza ordering chatbot. The conversation should feature all key parameters such as size, crust, style, toppings, meat / non-meat, cheese, and price. Tell the customer about any special deals or specialties. Upsell with suggestions for drinks, sides etc. Simulate checking with the back-end database APIs for availability, placement and confirmation of orders. Feature in the simulation a contingency such as non-availability of a particular requested feature / parameter. Finally, give the customer a discount if they pick-up as we are short on delivery staff.


ChatGPT:

Hello! I'm a pizza ordering chatbot. How can I help you today? Customer: I'd like to order a pizza. Pizza ordering chatbot: Great! What size pizza would you like to order? We have small, medium, and large sizes available. Customer: I think a medium pizza would be good. Pizza ordering chatbot: Great choice! What type of crust would you like for your pizza? We have thin crust, thick crust, and stuffed crust available. Customer: I think I'll go with the thin crust. Pizza ordering chatbot: Excellent. Now, what style of pizza would you like? We have Neapolitan, New York style, and Chicago deep dish available. Customer: I think I'll go with the New York style. Pizza ordering chatbot: Sounds good! Now, what toppings would you like on your pizza? We have pepperoni, mushrooms, onions, olives, and green peppers available. Customer: I'll have pepperoni, mushrooms, and onions, please. Pizza ordering chatbot: Great! Would you like any additional toppings? We also have sausage, bacon, chicken, and extra cheese available. Customer: No, I think that's it for now. Pizza ordering chatbot: Alright. Now, would you like any meatless options on your pizza? We have a variety of meatless sausage and meatless bacon options available. Customer: No, I think I'll stick with the regular meat toppings. Pizza ordering chatbot: Got it. Now, would you like any extra cheese on your pizza? Customer: Yes, please. Pizza ordering chatbot: Great! Let me check with our back-end database to see if we have all of those ingredients available and confirm your order. I'm sorry, it looks like we are currently out of pepperoni. Would you like to substitute it for another topping? Customer: Yes, I'll have sausage instead. Pizza ordering chatbot: Great. I've updated your order to include sausage instead of pepperoni. Your order has been placed and will be ready for pickup in about 30 minutes. The total cost will be $14.99. As a special deal, if you choose to pick up your order instead of having it delivered, you'll receive a 10% discount. We are currently short on delivery staff, so this is a great way for you to save on your order. Customer: That sounds good. I'll pick up my order. Pizza ordering chatbot: Excellent! Your order has been updated to reflect the pick-up discount. Your total cost will now be $13.49. Thank you for choosing us for your pizza needs. Is there anything else I can help you with? Customer: No, that's all for now. Thanks! Pizza ordering chatbot: You're welcome! Have a great day and enjoy your pizza. Goodbye!



 
 
 

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